Contact your insurance carrier directly using the claims number on your policy documents or their website — most carriers offer 24/7 claims lines. If you're unsure who to call or need help navigating the process, reach out to us at 214-733-8400 and we'll guide you through it.
It depends on the type of claim, your history, and your carrier's policies. Minor claims or those involving no fault on your part may not affect your rate. We're happy to discuss whether filing a claim makes sense for your specific situation before you proceed.
First, make sure everyone is safe and call 911 if needed. Document the scene with photos, exchange insurance information with the other driver, and file a police report. Then contact your insurance carrier to begin the claims process. We're also here to assist you through it — call us at 214-733-8400.
